Custom software guide
Who publishes Best Customer Portal Software, and how are the lists ranked?
Who publishes Best Customer Portal Software
Best Customer Portal Software is published by Black Badger Software Solutions, a software company based in Clearwater, Florida. Black Badger builds custom software, including customer portals, mainly for companies of 50 or more employees.
Keep that in mind as you read. A custom portal built by Black Badger is one of the ranked options on every list, and its entry says it is ours. We take no commission from any vendor named here and resell none of their products.
How the Best Customer Portal Software lists are ranked
Each list answers one question for one kind of buyer. The same product can be first on one list and last on another, because a help center and an order portal are different jobs.
We weigh what a customer can see and do once logged in, how the vendor charges for customer logins and staff seats, where the data comes from, and what the vendor publishes about limits. The lists are written for companies with hundreds or thousands of customers.
The custom route is ranked like any other option. It is in the top three on every list, first only on the list about outgrowing a portal add-on, and behind a product everywhere else.
Where the facts on Best Customer Portal Software come from
Prices, plan names and limits are read from each vendor's own pricing pages, help pages or documentation, and every entry shows the date they were read and links to the page. One figure, the Moxo Team plan price, comes from the vendor's own blog because its pricing page shows none, and the entry says so.
When a vendor does not publish a price or a term, we say that and do not estimate it. If a figure here no longer matches the vendor's page, the vendor's page is right.
How often Best Customer Portal Software is updated
Every page shows the date it was last updated. The facts are rechecked against the vendors' pages on a regular cycle, and a ranking is revisited when a price, a plan or a limit changes enough to matter.
Update log
- Site published. All lists written and every vendor fact read from the vendor's own pages.